CHICSPHERE — Premium Men & Women Apparel

1. What types of products do you offer?

At CHICSPHERE, we offer premium men’s and women’s apparel and stylish accessories. Our collections are designed to elevate your everyday look with modern, high-quality fashion.

2. How do I place an order?

• Browse our products and click “Add to Cart.”

• Proceed to checkout and enter your shipping and payment details.

• Once your order is placed, you’ll receive a confirmation email with your order summary.

3. Can I modify or cancel my order?

Orders can be modified or canceled within 2 hours of purchase.

After that window, the order begins processing and changes are not possible.

For urgent help, email us at chicspherestore@gmail.com immediately.

4. Do you offer free shipping?

• Yes! We offer free domestic shipping on all orders.

• International shipping fees are calculated at checkout based on location and order weight.

5. How long does shipping take?

• Orders are processed within 24–72 hours.

• Delivery usually takes 6–15 days, depending on your location.

6. How do I track my order?

Once your order ships, you’ll receive an email with a tracking number.

Use this number to follow your package on the carrier’s website.

7. Can I change my shipping address after placing an order?

You can update your shipping address within 2 hours of placing your order.

After that, changes are not guaranteed as the order may already be processed.

8. What should I do if my order is delayed?

Delays may occur due to weather, customs, or carrier issues.

Check your tracking information or contact us for support.

9. What is your return & exchange policy?

• We offer a 14-day return policy. Items must be unused, unwashed, and in original packaging with tags attached.

• Final sale items, intimates, and gift cards are not eligible for return.

• To exchange an item, simply return it and place a new order for the item you want.

10. How long does it take to receive a refund?

After we receive your returned item, refunds are processed within 5–7 business days to your original payment method.

11. Do you ship internationally?

Yes, we ship to most countries worldwide.

Customs fees or taxes may apply and are the customer’s responsibility.

12. Are your products true to size?

Each product includes a detailed size guide.

Sizes may vary slightly by style, so please review the guide before ordering.

If you’re unsure, our customer support team can help you choose the best fit.

13. How do I ensure the right fit for accessories?

All accessories include measurements in the product description.

If you need help choosing the right size or style, feel free to contact us.

14. What should I do if my item arrives damaged?

If your order arrives damaged or defective, contact us right away with photos.

We’ll review the issue and make it right for you as quickly as possible.

15. Do you offer gift cards?

Yes! CHICSPHERE digital gift cards are available and make the perfect gift.

They are delivered instantly via email.

16. Are your products ethically sourced?

Yes. We work with trusted manufacturing partners who follow ethical labor practices and responsible production standards.

17. How can I stay updated on new arrivals and promotions?

Join our newsletter at the bottom of our website to receive updates, exclusive offers, and early access to new drops.

18. How can I contact customer support?

Email: chicspherestore@gmail.com

Phone: +91 9316708919

We’re here to help and ensure you have the best shopping experience with CHICSPHERE.