FAQs
FREQUENTLY ASKED QUESTIONS
1. What products does CHICSPHERE offer?
CHICSPHERE creates premium men’s and women’s apparel along with select accessories. Every piece is designed to elevate your look with modern, refined style and exceptional comfort.
2. How do I place an order?
Simply:
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Browse your favorite styles
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Click Add to Cart
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Proceed to checkout
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Enter your shipping and payment details
You’ll receive an order confirmation email immediately after purchase.
3. Can I modify or cancel my order?
Yes — you can request changes or cancellation within 2 hours of placing your order.
After that, your order may already be processing and changes cannot be guaranteed.
For urgent updates, email support@chicsphere.in immediately.
4. Do you offer free shipping?
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Yes. All prepaid orders enjoy free worldwide shipping.
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Shipping fees (if any) are shown clearly at checkout.
5. How long does shipping take?
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Processing time: 1–3 business days
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Delivery time: 7–9 business days worldwide
Tracking begins once your order is dispatched.
6. How do I track my order?
When your order ships, you’ll receive a tracking link via email.
Click the link anytime to monitor your shipment.
7. Can I change my shipping address?
Yes — within 2 hours of placing an order.
After that window, address changes cannot be guaranteed.
8. What if my order is delayed?
Delays can occur due to weather, customs, or courier operations.
Please check your tracking link or contact us for assistance.
9. What is your return & exchange policy?
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We accept returns within 14 days of delivery.
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Items must be unused, unwashed, and in original packaging with tags attached.
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Final sale items, intimates, and gift cards cannot be returned.
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Exchanges depend on stock availability.
Visit our Return & Exchange Policy page for full details.
10. How long does a refund take?
Once we receive and inspect your return, refunds are processed within 5–7 business days to the original payment method.
11. Do you ship internationally?
Yes — CHICSPHERE ships worldwide.
Customs duties or taxes may apply based on your country.
12. Are your products true to size?
Each product includes a detailed size guide.
Sizing may vary slightly by style.
If you need help choosing your size, our support team can assist you.
13. How do I confirm sizing for accessories?
All accessories include detailed measurements in the product description.
If unsure, feel free to ask for guidance.
14. What if my item arrives damaged?
If your product arrives damaged or incorrect, contact support@chicsphere.in within 48 hours with clear photos.
We’ll resolve the issue quickly with a replacement or refund.
15. Do you offer gift cards?
Yes — CHICSPHERE digital gift cards are available and are delivered instantly via email.
16. Are your products ethically sourced?
Yes. We work only with trusted manufacturing partners who follow responsible production and ethical labor standards.
17. How can I stay updated on new arrivals?
Join our newsletter at the bottom of the website for early access, exclusive offers, and new drop alerts.
18. How can I contact customer support?
We’re here to help anytime.
Email: support@chicsphere.in