At CHICSPHERE, every piece is crafted and curated with care. If something doesn’t feel right, we make returns simple, clear, and stress-free.

1. Return Eligibility

You may request a return within 14 days of receiving your order.

To be eligible, items must be:

• Unused and unwashed

• In original condition

• With all tags and packaging intact

Non-returnable items:

• Intimates & swimwear (hygiene reasons)

• Final sale items

• Gift cards

• Customized or personalized pieces

2. How to Start a Return

To initiate a return, email us at support@chicsphere.in with your order number and reason for return.

We will reply with:

• The return address

• Clear return instructions

Return shipping costs:

• Customers cover return shipping unless the item arrived damaged or incorrect.

• For incorrect/damaged items, we cover the return cost.

We recommend using a trackable courier service.

3. Refunds & Exchanges

Once your return is delivered and inspected, your refund will be processed to your original payment method within 5–7 business days.

Exchanges

We offer exchanges based on available stock.
If the requested item is unavailable, a refund will be issued instead.

Partial Refunds

If an item is returned worn, damaged, or without original packaging (not due to our error), we may issue a partial refund.

4. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours at support@chicsphere.in.

Please include:

• Photos or video clearly showing the issue

• Your order number

We will arrange a free replacement or full refund.

5. Late Returns

Returns requested after the 14-day window are not eligible for a refund.
In special circumstances (such as gifts), we may offer store credit at our discretion.

6. Sale Items

Refunds for sale or promotional items are based on the final price paid.
Discounts cannot be reused or transferred.

7. Gift Returns

If your item was received as a gift, you may return it for store credit or an exchange.
Please include the gift receipt or order details.

8. Need Assistance?

For any return, exchange, or support inquiries, our team is here to help.

Email: support@chicsphere.in